I came to Richard after the garage was recommended to me. I was looking for an independent Mercedes specialist to service my Mercedes C-Class W204, and I’m so glad I found him. Although the car was initially booked in for a routine service, Richard went above and beyond to ensure every issue was properly diagnosed, root-caused, and fixed, regardless of the time and effort involved. His attention to detail, expertise, and genuine passion for what he does really set him apart. Throughout the process, Richard kept me fully updated, explaining everything clearly in plain English, which gave me complete confidence in the work being carried out. After my first experience, I can honestly say he is now my go-to specialist for maintaining our beloved C-Class. I wouldn’t hesitate to recommend him to anyone looking for an honest, knowledgeable, and dedicated Mercedes specialist.

Booked in for Misfire. From start to finish the process was easy and professional, even though it was a Non Mercedes Vehicle. Car was dropped off, diagnosed and fixed all within a few hours. Cannot recommend Richard enough.

I was recommended to contact Rich for my Smart ForFour. From initial contact to final resolution, communication was superb - clear, honest & prompt. Yes, I did have to wait until he had a slot available as he is busy but it was worth it for his experience & knowledge. His costs & pricing are transparent & very reasonable for the quality service he provides. No hesitation in recommending.

Excellent service. Prompt and friendly.

A great local garage, Richard fixed my ford fiesta super quickly. He looked at the problem, ordered parts and fitted them in less than a week.

First time of using Hamilton Auto Tech Ltd and it won't be the last. Great communication, managed to fit my car in at short notice, great job, very transparent with all parts and labour costs broken down. Will be going to Richard for all repairs in future ⭐️⭐️⭐️⭐️⭐️

We have used Richard over a number of years for all our cars and never had any issues. He is professional in everything he does, explains in detail what has been done and is highly recommendable.

Always first class diagnostics and service. I have been using Hamilton Auto Tech for 7 years now for servicing my Mercedes and for one off issues and would highly recommend. Richard has great knowledge of Mercedes and is also very fair to his customers- he pointed me to the main dealer for a latent defect repair that Mercedes had to fund when I had no idea, saving me over £1500.

On meeting Richard for the first time i was struck with how clean,tidy and organised his workshop was - always a goos sign. Richard has been looking after my cars for a few years now and i've always found him to be fair, honest and knowledgable and have no hesitation in recommending him and his company.